Pricing built for Met Labs.

Common questions about pricing.

Is there a free trial?

Yes — 14 days, no credit card. Org admins on Free or Lab tier can start a one-time Multi-Lab trial from the Plan section in org settings (one button). The trial unlocks SSO with Google and Microsoft, domain binding for auto-onboarding teammates, cross-lab atlas and recipe sharing, and the 250 GB Multi-Lab storage cap.

What happens at the end of the trial?

Your org reverts to its base tier (Free or Lab). No charge — we don't collect a card to start the trial, so there's nothing to charge. All your data stays in place, including anything you created during the trial. Multi-Lab-only features (SSO, domain binding, cross-lab sharing) lock or hide; existing claimed domains and shared atlas entries keep working. If you exceeded the base tier's storage cap during the trial, you'll see a warning to upgrade or remove files; new uploads pause until you're back under cap.

Can I cancel anytime?

Yes. Cancel from your billing portal and your subscription stops at the end of the current billing period. Monthly subscriptions are not refunded for the unused portion of the current month; annual subscriptions are non-refundable past 30 days from purchase. Your data is retained and read-only after cancellation; you can reactivate or export at any time.

What's the difference between Lab and Multi-Lab?

Lab is a single lab — one site, one team, up to 25 users. Multi-Lab covers up to 5 labs in the same organization (e.g., a multi-site manufacturer or a university department with several PI-led labs), and unlocks SSO, domain binding, and cross-lab sharing of recipes and atlas entries.

How does the storage cap work?

Storage is org-wide and applies to journal images and report PDFs. Atlas contributions are unmetered on every plan. If you approach the cap, you'll see a warning in the dashboard; if you exceed it, new uploads are blocked until you delete files or upgrade.

Do you offer annual invoicing or PO-based billing?

Yes, on Multi-Lab and above for annual subscriptions. Choose 'Pay by invoice' at checkout or contact us, and we'll send a Stripe invoice payable by ACH, wire, or PO with NET-30 terms. Useful when your AP department can't process a credit card.

Is there an education or non-profit discount?

Universities, government labs, and non-profits — please reach out before purchasing. We're not publishing a fixed academic discount yet, but we have flexibility for research labs and we want metallography teaching labs on the platform.

What about SCIM provisioning?

SCIM is on the Unlimited tier roadmap. If your IT requires SCIM as a procurement condition, let us know and we'll scope timing against your deal.

How is my lab's data secured?

Data lives in Postgres with row-level security on every table. Your lab's samples, recipes, and images are scoped to your lab and your roles (admin, technician, viewer). Images are kept in private storage with signed URLs, never publicly served. See the Trust page for the full disclosure.